職場英文面試攻略|掌握準備重點及5大常見問題,抓住面試官的注意力

職場英文面試教學

應徵外商、金融業、高階主管、外國業務等工作時,英文面試是必經的過程,關於英文面試的經驗分享也是ptt的熱門話題,可見英文面試在評分項目中佔有很大的比重,但究竟如何成功完成職場英文面試?本文為你整理了英文面試的注意事項、英文電話面試技巧以及常見的面試題型,幫你成功錄取理想工作。

 

職場英文面試如何準備?5大重點要注意

做好事前準備,可以幫助自己從容回答面試問題,輕鬆完成職場英文面試,以下為你整理英文面試事前準備工作,做好萬全準備。

  1. 仔細閱讀履歷及公司職缺相關的資訊,思考自身優缺點與職缺的關聯。
  2. 找出1~3個過去經驗中值得提出的優勢,可能是最特別、最有競爭力的,或是與職缺最具相關性的經驗。
  3. 保持回答問題的彈性,不要死背講稿,並試著揣摩不同問題的回答方法,找到最好的解答。
  4. 英文口說技巧不一定要很精準,但回答要流暢、有自信,讓面試官理解你想表達的意思。
  5. 服裝打扮要符合公司的要求,如果沒有特別規定服裝,則以輕鬆、體面為主,穿著不宜太過隨便。

 

英文電話面試的3個技巧:保持自信且清晰的回答

除了一般面試的準備重點之外,如果遇到英文電話面試的情況,要特別注意以下3個技巧:

  1. 展現活力與自信:電話面試時面試官看不到你的表情,因此一定要透過語調展現活力與自信,讓面試官對你留下深刻印象。
  2. 回答清晰、明確:在看不到表情與嘴形的情況下,回答問題時咬字要清楚,並適當地控制節奏,確認面試官清楚接收到你的訊息。
  3. 不要穿著太隨便的服裝:雖然面試官看不到你的打扮,但透過穿著正式服裝的方式,可以幫助自己進入面試的狀態,讓面試更加順利。

 

英文面試PTT網友心得彙整:7大自我介紹事前準備重點

在正式進入常見問題之前,我們先來看看英文面試前的自我介紹準備。以下綜合了PTT網友的面試心得,為大家歸納了英語面試自我介紹7大準備重點,幫助你在面試官的心中留下一個好印象:

  1. 事先一定要研究過公司與面試的職位
  2. 穿著得體
  3. 避免分心,眼神保持專注與適當的眼神交流
  4. 維持自然的微笑
  5. 適度使用肢體語言
  6. 事先擬好自我介紹稿
  7. 與朋友多多模擬練習

【英文面試問題集】常見的英文面試問題有哪些?

英文面試問題集與回覆方式

了解面試的注意事項及技巧之後,接下來透過英文對話範例,為你整理常見的英文面試問題,讓你針對這些問題多加練習,提升面試的把握度與自信。

英文面試常見問題1:Tell me about yourself.

自我介紹時記得強調自身的優勢,有邏輯地闡述經歷並適時與職缺連結,常見的方法是從畢業學校、個人專長及過去工作經驗切入。

職場英文面試自我介紹》由個人專長切入

例如:

I’m a graphic designer with over five years of experience specializing in creating beautiful, unique website experiences that make users’ time with a brand more enjoyable. I’m looking forward to growing my management skills to hopefully develop and inspire a team of my own.

職場英文面試自我介紹》由過去工作經驗切入

例如:

I’ve been working as a project manager for 3 years. At my current job in the marketing department, I lead a team of 10 people. We completed 50 projects, and let performance grow 30%.

 

英文面試常見問題2:What are your weaknesses ?

「說明自己的缺點」是面試中非常常見的問題,面對這個問題時,不要害怕暴露自己的缺點,可以藉由缺點展現你對自我的認識,或是將缺點轉變成優勢。

例如:

I’m a hard worker, always want to do all the jobs by myself, so I sometimes find it difficult to delegate responsibility. After leading a team for 3 years, I realized the importance of teamwork, and it makes me become a good leader.

 

英文面試常見問題3:Why did you leave your job ?

這個問題主要可以從自己的生涯規劃,以及未來想要學習、精進的方向來回答,並說明面試的職位能夠帶來什麼優勢,以下分享3種回答方式作為參考:

  1. I’m looking for new challenges.
  2. I’m looking for a job where I can grow with the company.
  3. I feel I wasn’t able to show my ability at my current job.

英文面試常見問題4:How do you handle stress and pressure ?

面對壓力的處理方式,是很多公司十分在意的人格特質,回答時盡量展現自己與壓力共處的能力,說明自己如何在壓力下獲得成長。

例如:

I have faced many challenges in my life, and the toughest challenge I have faced was to complete my EMBA project work within 30 days. I actually perform better when I am under pressure, the stress of deadlines makes me more concentrated and helps me do my work better.

 

英文面試常見問題5:What salary are you expecting ?

敘薪也是面試中非常重要的環節,建議先調查好職缺的薪資水準,設定自己可以接受的薪資範圍。回答問題時記得展現自信,讓面試官覺得你值得更好的薪資條件。

例如:

I believe that $45000 seems to be the average number of this position in the industry. However, I would like to know in what range do you typically pay someone with my background?

 

【完整英文面試對話範例】從頭到尾模擬一遍,做足準備不用緊張

英文面試對話範例完整解析

看完了常見的面試問題後,大家對於完整的英文面試可能還是有點生疏,以下我們幫各位整理了完整英文面試的對話範例,讓你透過範例的閱讀與學習,模擬真實面試時的流程,只要多多練習應答,實際面試時就不會因為緊張而回答不出來了!

英文面試對話範例1:Tell me about yourself ?

如同文章前面提到的,自我介紹可以從從畢業學校、個人專長及過去工作經驗切入。面試時的所有表現都有可能影響面試官對你的印象,因此每一字每一句都要謹慎小心,最好可以將自我介紹與工作職位產生連結,不要使用流水帳形式把你從出生到現在的經歷全部說出來,這樣不但冗長,更可能模糊焦點。

例如:

I've been a hostess at XYZ Restaurant for just over two years where I greet and seat customers, assess wait times, fulfill to-go orders and answer the phones. I love the lively and busy environment—we often have Friday and Saturday wait times of one hour or more. 

Before working at XYZ Restaurant, I worked in retail as a floor associate for five years. Working in retail developed the customer service skills that make me a great hostess, offering a top-tier dining experience from the moment customers walk in the door. It also equipped me with the ability to work quickly under pressure.

I've enjoyed and grown in my current role, but wish to expand and utilize my customer service expertise in an elite restaurant environment. I am interested in your restaurant because of its reputation for delivering first in class service to your patrons in a lively, dynamic environment.

 

英文面試對話範例2:How would you describe yourself?

好好地描述自己,可以幫面試官快速了解你的人格特質,更可以幫助他們判斷你是否適合這個職位,建議大家利用實際的事件來加強說服力(如:曾經帶領過團隊,因此是個好的領導者),千萬不要過度誇大,據實以報才會讓面試官有好印象。

例如:

I am an ambitious and driven individual. I thrive in a goal-oriented environment where I can constantly challenge myself personally and professionally. I am always looking for an opportunity to do better and grow. These characteristics have helped me achieve success in my career. For example, I was promoted three times in less than two years in my last position.

 

英文面試對話範例3:What makes you unique?

這部分可以從上一段對話延伸,描述自己的人格特質是如何幫助自己在工作中脫穎而出,讓面試官留下深刻印象。

例如:

What makes me unique is my ability to meet and exceed deadlines. In my previous role, my manager consistently praised me for completing my projects efficiently with a high level of quality. This allowed me to take on additional responsibilities and eventually led to a promotion.

 

英文面試對話範例4:Why do you want to work here?

會想要應徵某個職位或公司,必定代表你對這個產業有興趣、才能甚至是情感連結,這不單只是向面試官表達自己的求職動機,更是考驗你對整個產業的了解與認知。

例如:

The company’s mission to help college grads pay off their student loan debt resonates with me. I’ve been in student loan debt myself and would love the opportunity to work with a company that’s making a difference. Finding a company with a positive work environment and values that align with my own has remained a priority throughout my job search and this company ranks at the top of the list.

 

英文面試對話範例5:What interests you about this role?

雖然說大家找工作都是為了餬口,但是這樣的答案並不足以讓面試官錄用你,你必須表達出你與這家公司或職位的連結,甚至是對於未來發展的展望。

例如:

While I highly valued my time at my previous company, there are no longer opportunities for growth that align with my career goals. This position fits perfectly with my skill set and how I’m looking to grow in my career. I’m also looking for a position at a company like yours that supports underserved communities, which is a personal passion of mine.

 

英文面試對話範例6:How do you work under pressure?

職場上不可能永遠一帆風順,有時總會有突發狀況發生,這種情況下個人面對壓力與隨機應變的能力就相當重要。建議大家可以根據自己過去的經驗來回答,若可以說出具體事件更好。

例如:

One time, I was supposed to deliver a project to a client in five days. A colleague who was working with another client had the same deadline, but he had to take a leave of absence due to personal reasons. I was forced to take up both projects at the same time. While I felt an initial sense of panic, I tried to reframe it as an opportunity to see what I might be capable of. Instead of letting the stress get to me, I came up with a very detailed time management plan and found new ways to boost my efficiency that enabled me to deliver both projects on time.

 

英文面試對話範例7:What are you passionate about?

英文面試對話範例:闡明面試動機

對於工作的熱忱不但是你與其他面試者的競爭籌碼,更可以透露出你對於專業技術抱持的態度與對職位的重視。

例如:

As a software developer, I’m passionate about creating truly beautiful, efficient digital products to make people’s experience with technology memorable.One of the things I loved about my last job was witnessing the results of my team’s code update and watching as our months of work yielded positive user feedback.Having the opportunity to lead projects from ideation through launch was one of the reasons I was so excited to apply for this role.

 

英文面試對話範例8:Why are you leaving your current job?

當面試官問你為什麼要辭掉上一份工作,並不是想聽你抱怨前東家的不好,而是想透過你的回答,一窺你對於工作抱持的態度。在答覆時少用負面的句子(如:前一份工作很無聊),盡量以正面積極的句子描述(如:前一份工作已經無法使我繼續精進,因此想要轉換公司持續學習)。

例如:

I’ve been refining my project management skills with volunteer opportunities and side projects with other teams, and I received my PMP last quarter.I’m looking for an opportunity where I can put those abilities to work for a mission I’m passionate about.I was also excited to read in the job description that this role will require regular presentations to key stakeholders—one of my key motivators is the ability to connect with colleagues and communicate my team’s work, so this is an especially exciting part of this opportunity.Ultimately, I’ve learned a lot in my current role, but I’m looking for the next step where I can continue to grow and use the skills I’ve honed to contribute to a company I love, and this opportunity seems to be the perfect fit.

 

英文面試對話範例9:What are your greatest strengths?

既然是「最大的優勢」,那麼回答的時候最好圍繞在一項優勢就好,敘述時請記得要緊扣職位所需的特質(如:團隊合作/溝通能力等),並且告訴面試官你的優勢能夠為公司或是部門帶來什麼樣的效益。

例如:

I’ve always been a natural leader.I’ve exceeded my KPIs every quarter and have been promoted twice in the past five years. I look back at those successes and know that I wouldn’t have reached them if I hadn’t built and led teams composed of highly skilled and diverse individuals. I’m proud of my ability to get cross-functional groups on the same page.I’ve also regularly honed my management skills through 360 reviews and candid sessions with my team, and I know continuing to build my leadership skills is something I want from my next role.

 

英文面試對話範例10: What are your greatest weaknesses?

人人都會有缺點,因此不必擔心將缺點告訴面試官會讓他有壞印象,回答:「我沒有任何缺點」有時反倒會因為不真誠而造成反效果。這部分的答題重點除了告訴面試官你的缺點之外,還要讓他知道你是否有因為這個缺點學習到其他的事物,化缺點為自己努力、成長的動力。

例如:

I joined an improv acting class. It’s fun and has really helped me overcome my shyness. I learned practical skills around leading discussions and sharing diverse perspectives. Now, in group settings, I always start conversations with the quieter folks. I know exactly how they feel, and people can be amazing once they start talking.

 

英文面試對話範例11:What are your goals for the future?

許多人會將未來規劃想得太過遠大,又或是只說得出想要幫助公司成長這類空泛的回答。事實上面試官多半只是想要了解你在工作中的穩定度與上進心,建議可以將時間劃分為短期(1年)、中期(3年)、長期(5年),這樣在回答準備上會比較具體且踏實。

例如:

I would like to continue developing my marketing expertise over the next several years. One of the reasons I’m interested in working for a fast-growing startup company is that I’ll have the ability to wear many hats and collaborate with many different departments. I believe this experience will serve me well in achieving my ultimate goal of someday leading a marketing department.

 

英文面試對話範例12:Can you tell me about a difficult work situation and how you overcame it?

這個問題的回答重點與範例6的概念類似,面試官希望知道你是如何處理工作上的困境,因此最好根據過去經驗當中的事件來回答,並清楚交代解決過程與自己從中學習到了什麼。

例如:

It was the first day of my boss’s two-week vacation and our agency’s highest-paying client threatened to leave because he didn’t feel he was getting the personalized service he was promised. I spent my lunch hour on the phone with him talking through his concerns. We even brainstormed ideas for his next campaign. He was so grateful for the personal attention that he signed another six-month contract before my boss even returned from her trip.

 

英文面試對話範例13:What is your salary range expectation?

在回答期望薪資時,許多人會客氣地說:「按照公司規定就好」,這樣回答並不是不好,只是會給人比較消極的感覺。建議可以事先研究過同領域的薪水行情,並且綜合自身能力,給面試官一個明確的薪資區間,一方面可以顯示你已經對職位事先做過研究,另一方面也可以讓自己在後續擁有談薪水的空間。

例如:

I am seeking a position that pays between $35,000 and $45,000 annually, but I am open to negotiate salary depending on benefits, bonuses, equity, stock options and other opportunities.

 

英文面試對話範例14:Why should we hire you?

英文面試對話範例:讓面試官僱用你

在面試最後很容易被問到「為什麼要僱用你」這題,建議大家可以統合前面幾題的回答,將自己的優點、對於職位的熱忱、工作上的強項等濃縮成一段最精華的回覆。不但可以向面試官重申自己是最適合這個職位的人,更可以加深他對你的印象,做為整場面試起到畫龍點睛的效益。

例如:

My experience accurately managing inventory intake and skills in creating effective, streamlined schedules make me uniquely qualified to succeed in this kitchen manager position. I understand that you require a highly organized candidate with acute attention to detail. In my previous job, I successfully handled schedules for 20 employees and reduced food waste by 15%. I’m confident in my ability to use my organizational skills to bring efficiency and order to your restaurant.

 

面試英文interview輕鬆學|QQ English 為你量身規劃英文課程

想要順利完成職場英文面試,除了需要了解常見的注意事項和問題之外,平日精進英文能力也很重要。從學校畢業之後少了很多學習英文技巧的機會,建議你透過線上資源增進英文會話的能力,有助於提升英文面試及職場英文的基本應對技巧。QQ English採用由英國倫敦大學與牛津大學雙校語言碩士James Webb先生和教材研究團隊一同研發的教材,是少數被英國Callan學校授權的官方凱倫方法教學機構。結合訓練嚴謹、已取得TESOL教學證書的專業老師,提供學生24小時的優質一對一英語教學,能夠根據學生需求安排適當的課程,幫助你提升面試及職場上的英文應答與運用。

有任何關於職場及面試英文課程的問題,歡迎隨時與我們聯繫,也可以加入LINE官方客服,隨時免費線上諮詢。

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